Tottenham TERMINATE deal with controversial betting partner 1XBET
Content
- Player is overwhelmingly frustrated with detailed verification process.
- Delay in crediting tournament winnings.
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Later, the player informed us that they were allowed to make withdrawals but when we asked to confirm receiveng winnings, the player didn’t respond. Without confirmation from the player we were forced to reject the complaint. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced.
1xBET were allowed to use the players’ images even though players and managers are banned by the FA from having their own personal deal with gambling firms. The FA fined Everton’s Yerry Mina for appearing in a Colombian gambling advert. In the Championship, 17 out of 24 club shirts are sponsored by betting firms.
The in-play interface is user-friendly, and I appreciate the real-time updates and odds adjustments. It’s a great feature that sets 1Xbet apart from other betting sites. The player from Myanmar is facing issues with 1xbet, which closed his account and hasn’t refunded his deposits yet, although he provided multiple documents to prove his identity.
All this testifies to the popularity and credibility of the company. ”Tovarch” from Ukraine complained that he hadn’t received the full amount of his balance because casino kept 10% of the withdrawal funds (around 250$). They claimed that they had fulfilled the obligation to the player according to their T&C.
The player also mentions severe consequences of his gambling addiction including job loss, homelessness, and suicidal ideation. The player from Bolivia has not been credited for two withdrawal requests totaling 2000 bs. Player stopped responding to our question therefore the complaint was rejected. The player from Tunisia encountered a Google authentication problem that prevented him from accessing his casino account. Despite contacting support, the casino did not get back to him for a longer time. Later, the player confirmed that the issue was resolved a few days after we asked the casino for help.
The player from Philippines has tried to redeem advertised bonus without being successful. After the player’s account had been successfully verified, the player confirmed receipt of the payment afterwards. The Euro, British pound, and American dollar are the three currencies the site uses when placing bets. Be sure to consider how much they are worth versus whatever your home currency may be. You can visit the XE website at xe.com to get full currency value details.
The level of the company’s services can be compared with the European ones. The customer support responds quickly to user complaints and helps customers solve problems. The player from Singapore is struggling to withdraw his winnings. Also, his deposit has not been credited to the casino account. The player later confirmed that the deposit was refunded and he no longer has issues with withdrawals, therefore we marked this complaint as resolved.
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The player had continued to express his frustration over the delay, insisting that the transaction was successful. The casino had responded, stating that the transaction had been rejected by their Security Department. However, the player had failed to respond to our subsequent messages, leading us to reject the case due to lack of cooperation.
This step is crucial when selecting the most suitable betting site. Secondly, users must compare how frequently each platform updates its market levels as this can impact the speed at which the available odds change. Lastly, it is essential to understand how 4rabet and 1xBet display their markets so that users can make an accurate comparison of their prices for similar offerings.
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Later on, the casino asked for more time and when six months passed since he filed the complaint, all of his documents at this point became invalid for verification. Towards the end of the discussion, the casino claimed that the player lost his deposit before he asked to be self-excluded. The player even posted one of the casino’s term and condition that stated the players from Germany were not allowed to play, but he was able to register and deposit money. The player’s account was closed and his winnings were confiscated due to an accusation of multiple account holdings. The casino then sent the player an email in which they promised to return his deposit.
Player is overwhelmingly frustrated with detailed verification process.
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This can mean that support for problems can be a little bit on the slow side and patience is needed when dealing with them. As a new customer read my comprehensive 1xBet review for in-depth tips and advice on how to get the most out of your account. The firm’s UK licence was suspended after reports of their websites hosting betting on cock fighting, children’s sport and using pornography to encourage betting. The Club has 100 million followers across Africa and fully mobilised official Supporters’ Clubs in Ghana, Nigeria and South Africa. Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. I’m glad to hear that your issue has been resolved successfully.
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For over two months period, the casino kept on asking the player to provide the documents all over, again and again, they even had two Skype phone calls. Later on, the player was accused of breaking multiple rules in the casino. There is no further information available and this complaint was left without a resolution. The player had won €3,000 and after successful verification, was able to withdraw €2,000.
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The casino asked for several identity proofs, which he provided, but he hit a halt when asked for a public utility bill, as he lived with his family and the utilities were not in his name. The player explained his difficulty in providing the requested document due to mismatched addresses and planned to update his ID and utility bills. We requested further communication evidence and clarification but received no response. Consequently, the complaint was rejected due to lack of player response. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success.
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Delay in crediting tournament winnings.
Moreover, 1xBet accepts more than 20 other international payment service providers, providing users with even more payment options. The player from Brazil had made three withdrawal requests on the 1xbet platform, which had remained unprocessed. Despite multiple contacts with the casino and assurances of resolution within 24 hours, the issue had persisted for five days. We had advised the player to wait for 14 days, as withdrawal processing could take up to two weeks.
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After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’. The player from India tried to withdraw his winnings, but all withdrawal requests have been rejected. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint.
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The minimum withdrawal is a bit higher than the minimum deposit for each accepted method, but it is still quite low. For example, if you’re using your credit card, you will be able to deposit an amount as low as €2. 1xBet doesn’t charge any withdrawal fees, and many withdrawals are also processed instantly. If you wish to bet on an individual esports match, you will be able to place a match result wager, but for some matches there will be several other available markets.
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Consequently, 1xbet refused to take further actions without the requested files, and he was unable to withdraw $2600. We were unable to investigate further, and the complaint was rejected due to the player’s lack of response. Betting on the ‘Under 3.5 Goals’ market in football can be a wise strategy for those looking to potentially profit from low-scoring games. While this market may not be as popular as the ‘Under 2.5 Goals’ market, it can still provide a great opportunity for those who can identify games with a high likelihood of fewer goals.
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The player had played aviator in the casino and some sports games, without accepting any bonuses. The casino had requested a PDF file from Perfect Money, which the player had stated was not provided by the service. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity. The player provided the requested information, but it was discovered that the account belonged to a relative.
My friend told me 1xbet smooth deposit and withdraw local methods so I joined on 2 July. Now they are saying there this account is inactive when will it be active again than decision will made. What the heck… it’s not my responsibility You put their bank details i deposited, now it’s your responsibility to add my funds, secure my money. The player, Maria, requested a withdrawal of $3,000 and was asked by the casino to send documents for verification via email. Shortly after that, her account was blocked and she was asked to send https://betandyoucasino.com/ more documents via land mail, which cost her €50 to do so. Maria’s letter with all the documents arrived at the post office, but the casino representative never went to pick it up.
As we didn’t deal with complaints submitted on behalf of a third party, this complaint was rejected. The player was advised to have the actual account holder file the complaint. The player from Uzbekistan had been using 1xBet Casino for over three years and was unable to withdraw his funds due to new verification requirements. Despite having provided all requested documentation and screenshots, the casino’s security service remained unsatisfied and had stopped responding to the player’s queries. The player had submitted multiple documents including ID photos, utility bills, a mobile operator agreement, and transaction screenshots from his crypto wallet.
The player’s self exclusion failed.
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The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group. Despite reaching out to 1xbet’s customer support, he had not received clear information.
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Every withdrawal attempt resulted in a ‘withdrawal request rejected’ message, citing a payment processing error. Despite trying other withdrawal methods such as Visa and Skrill, the problem persisted. The casino suggested the issue might be on the bank or payment system’s end, not theirs. The player was advised to deposit using a new method and wager the entire deposit amount with odds of at least 1.1, to enable withdrawal using the new method. The player had not responded to the latest advice, leading to the rejection of the complaint.
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After the Complaints Team had advised him to follow the casino’s instructions, the player’s issue had been successfully resolved and his complaint had been closed. The player from Benin had had her 1xbet account locked for almost 10 months. Despite having provided several requested verification documents, she had continued to receive the same message from 1xbet stating that more time was needed.
The casino acted in accordance with its Terms and Conditions. The player struggles to withdraw his money for unknown reason. The complaint was closed as the player do not intend to play in the casino anymore and wish to close the complaint. The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player from Mexico is complaining about the two-factor authentification which is required when accessing the casino account.
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An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance.
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Despite extending the response time by 7 days, the player had failed to respond. Consequently, we were unable to investigate further and had to reject the complaint. The player from Bolivia made a withdrawal request and went through a two-week verification process. The casino is no longer allowing withdrawals through the previous method, Airtm, and instead is pushing for cash-withdrawal. The player is unable to make the cash withdrawal and despite reaching out, the casino’s security team hasn’t been helpful.
After the complaint was raised, the casino completed the account verification and the player successfully withdrew his funds. A player from Norway made multiple deposits to 1xBet that were deducted from his bank but were not credited to his account. Despite providing transaction IDs as proof, the casino refused to acknowledge them due to the lack of a timestamp, which the player’s bank did not provide. The Complaints Team advised the player to contact his payment provider for an investigation. Due to the player’s lack of response, the complaint was rejected.
Consequently, the casino closed the player’s account and settled all bets with odds of 1. The remaining balance of 500 Canadian dollars was withdrawn by the player. We concluded that the casino had acted within its terms and conditions, and the complaint was rejected. The player from Germany was unable to withdraw his winnings as the casino had removed the VISA withdrawal option after he made a profit. The player had tried this process three times and waited for two weeks, but the issue remained unresolved.
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Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker. The bookmaker had set event limits, cancelled the withdrawal, and had requested various forms of verification such as photos and three months worth of receipts. Despite having provided these, the player received no response from support. We had attempted to investigate the issue by asking the player additional questions for clarification.
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The player from Portugal has had their account blocked by the casino, claiming they have multiple accounts. The player from Singapore had been restricted from withdrawing their winnings from the 1xbet https://bahistadyum.icu/ casino. Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions.
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Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately. The player from Canada had his account in the casino blocked due to accusations of opening multiple accounts. The casino asked him to send several documents in a physical form to a specific address in Mexico. After the documents were received, likely a communication between the complainant and the casino took place, which we do not have more details about. Later, based on the user’s acceptance of the casino’s solution (a refund of deposited funds) and request to close the case, we concluded the complaint was successfully resolved.
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